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Our Work

Auswide Bank

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Project Overview

Originating as a local community bank more than 50 years ago, Auswide Bank has grown to provide an extensive range of personal and business banking products and services through a branch network spanning Queensland. Since 2017, CV has partnered with Auswide Bank as its national digital and static signage provider, taking over the management of an existing network of 80 digital displays.

Over the course of the partnership, the network has expanded to more than 150 digital assets across the state. In addition to managing the digital network, CV delivers the installation of digital displays and physical branding signage for new and refurbished branches, while also supporting the bank’s corporate facilities through audiovisual and collaboration solutions.

  • Industry Offices & Commercial Buildings
  • Client Auswide Bank
  • Location QLD (statewide branch network and Brisbane Head Office)
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Scope of Works

CV provides end-to-end management, maintenance, installation and reporting services for Auswide Bank’s statewide digital signage network, alongside the manufacture and installation of branch branding and corporate audiovisual solutions.

Key deliverables:

  • Management and monitoring of Auswide Bank’s digital signage network across Queensland.
  • Expansion of the network from 80 digital displays to more than 150 assets.
  • Installation of new digital displays across branch locations.
  • Manufacture and installation of internal and external static signage, including lightboxes, wall graphics, ATM graphics, branded privacy frosting, fabricated illuminated letter sets and custom digital screen mounts.
  • Daily network monitoring and technical support under an agreed Service Level Agreement (SLA).
  • Connectivity and screen outage monitoring, reporting and issue management.
  • Quarterly preventative maintenance inspections conducted by onsite technicians at every branch.
  • Asset condition reporting covering screens, media players and modems for submission to the Asset Management team.
  • Audiovisual fit-out of the Brisbane Head Office, including the supply and installation of 90 computer monitors, a boardroom control system, and four meeting room videoconferencing and collaboration systems.

Outcomes & Impact

  • Expanded Network – Increased digital signage footprint from 80 displays to more than 150 managed assets across Queensland.
  • Improved Visibility – Greater oversight and control of the bank’s digital network through proactive monitoring and reporting processes.
  • Enhanced Reliability – Daily monitoring and quarterly maintenance inspections to support consistent performance and minimise downtime across the network.
  • Consistent Brand Presence – Integrated digital and static signage solutions that maintain a cohesive brand experience across branch locations.
  • Data-Driven Asset Management – Regular health reports to provide clear visibility of asset condition and support informed maintenance planning.
  • Modern Workplace Technology – Improved collaboration capabilities through meeting room technology and audiovisual systems at the Brisbane Head Office.

The CV Difference

With extensive experience supporting banking and financial services clients, CV understands the importance of maintaining consistent branding, reliable signage networks and high-performing customer environments across distributed branch networks. Our integrated approach combines digital signage, static signage, audiovisual solutions and ongoing maintenance support, providing a single partner to deliver, manage and optimise assets across both branch and corporate locations.